My wife and I were one of the unfortunate few who stayed longer than we probably should have. In retrospect, it was probably better off they left. Unfortunately, several of these customers left broke and upset without ever being able to obtain their well deserved promotional free play. There were several people who we spoke with who came just for the promotional free play who ended up loosing all their own personal money while waiting for promotional kiosks to work. Almost seemed intentional to get people playing using their own money during this time period. Fast forward 2+ hours later and the issue was finally fixed. Kept being told by different employees the issue should be fixed in 5 min. Welcome to the Casino at Ocean Downs, where we are committed to offering our guests a fun and entertaining gaming experience. You can also view tier and tier credits on Ocean Casino Resort’s online portal.

We arrived at 8:20am and upon arrival, we were informed the promotional kiosks were all down and inoperable and that they were working to resolve the issue. Your tier information, along with the number or points needed to reach the next Ocean Rewards tier, are always available in your Ocean Rewards account which you can view at any self-service kiosk. My wife and I decided to make the long drive up. Saw a 4th of July Promotion for Ocean Downs regarding picking fireworks and winning free play.